Dell is now listening to Jeff Jarvis

by mtippett | June 11, 2007 at 08:00 am | 608 views | add comment | 0 recommendations
Jeff Jarvis is Bored
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Jeff Jarvis at the We Media Conference Begins in London
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Behold the power of the blogosphere...

NEW YORK (AdAge.com) -- Back in the summer of 2005, Dell ignored Jeff Jarvis' complaints about a lemon laptop at its own peril. The blogger's "Dell Hell" rants teed up a mainstream story starring the PC manufacturer as an arrogant giant that became a case study in how one man's website could shred a corporate reputation.

Source: adage.com via mtippett

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June 11, 2007 at 08:00 am by mtippett, 608 views, add comment

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