Truemors
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Recently uploaded videos aren't coming through the ThumbPrint conversion...what's the timeline to fix the problem?
YouTube is great for getting keyword hits from search engines, but I'd still rather not use it to serve my news video clips...I may be a naive and idealistic journalist, but something about publishing my work to the same website as Britney Spears' VMA music video and Miss Teen South Carolina's blonde moment troubles me.
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Comments (13)
at 12:08 on September 20th, 2007
The rendering should happen automatically, though longer/denser
videos take more time to render. Sometimes, though, an error occurs and
the memory allocated for renderign gets sucked up for other tasks... if
you ever have an issue with looooooong render times, just let me know!
at 12:43 on September 20th, 2007
jordan,
Video highlights from my two recent soccer stories have been on ThumbPrint status quo for over 48 hours:
Should I delete and re-upload them or can you push them through from your end?
at 10:05 on September 21st, 2007
In this case I'd suggest re-uploading them, though normally we'd just re-render them; today, though, re-upload may actually be faster!
Sorry about that!
at 03:13 on September 30th, 2007
Still no luck...the re-uploaded videos have been queuing in ThumbPrint with no progress for over a week now:
I don't think the problem is the videos' XviD encoding because a previously uploaded video that ThumbPrint processed and activated online in less than an hour was encoded in the same way.
What else can I try?
Are any other users having the same problem? All the working videos I've seen in recent stories are linked from YouTube rather than processed by ThumbPrint.
at 07:49 on October 4th, 2007
Just realized ThumbPrint came through with the videos yesterday...after 2 weeks waiting, it's safe to say not a moment too soon.
Consider this case closed...but I do hope to have better luck uploading sports videos to ThumbPrint this weekend.
at 17:15 on October 4th, 2007
One bug at a time :)
Hopefully these issues will be resolved more quickly moving forward. We have a new bug bashing process that seems to be working. Thanks for hanging in there!
at 12:45 on October 5th, 2007
Also, please feel free to send me a private message should you encounter rendering errors...
at 17:22 on October 8th, 2007
I was wondering, one of my videos keeps appearing as an audio file on my computer. And for some reason, the audio for all of the videos I've submitted doesn't work in any of my browsers (Firefox, Window, Opera). However, I was able to hear the audio on TyphoonHunter's latest vid. So, is there something I need to do or add to view/hear NowPublic thumprinted vids?
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ryanat 17:25 on October 8th, 2007
what are the file types you are trying to upload?
at 18:43 on October 8th, 2007
wmv - same files uploaded to YouTube
at 12:56 on March 4th, 2008
I've upgraded to a HD wide-screen camcorder since the last time I uploaded video.
The video I've just uploaded [www.nowpublic.com/node/829941] has turned out with the wrong aspect ratio (16:9 squished to fit 4:3).
What resolution (in square pixels) should I use with XviD .avi if I want ThumbPrint to show it in the correct wide-screen aspect ratio with letterbox?
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ryanat 12:58 on March 4th, 2008
I'll look in to this and get back to you.
at 14:12 on March 4th, 2008
Thanks Ryan,
I know the mathematical quotient between 16:9 and 4:3 aspect ratios is the fraction of 4/3 (i.e. 133% of 1.33 = 1.78; or inversely 75% of 1.78 = 1.33).
So assuming ThumbPrint respects the same math I know, if I upload my widescreen video resized to 75% of its normal height, ThumbPrint should conform it to 4:3 (i.e. like it did with my first try) thus correcting the aspect ratio to widescreen 16:9.
I'm just not sure whether ThumbPrint will generate a 2x60pixel letterbox if I upload a 848x360 video to make it look widescreen before resizing it for playback on NowPublic.
I'm thinking I should play it safe and generate the letterbox myself to make the video 848x480 before uploading.
Let me know if what you find out is different from what I'm suggesting.