BBC Editor Explains How Responding to Audience Feedback Can Become Content

The BBC Internet Blog is where "senior staff from BBC Future Media teams will talk about issues raised by you about the technology behind bbc.co.uk, our mobile services and the BBC's presence on the internet."

Not only does the blog give readers the opportunity to see what goes on behind the scenes, it also gives license fee payers the opportunity to engage with senior staff working for the BBC's Future Media and Technology division and to hold them accountable for the services they provide.

Robin Hamman spoke with Nick Reynolds, Editor of the BBC Internet Blog, about how he's turning the process of finding and responding to audience feedback into content...